DirektText Privacy Policy

This Privacy Policy explains how DirektText handles account, consent, operational, and service-delivery data.

1. Account data

DirektText stores account identity details, authentication state, entitlement data, and operational audit records needed to run the service.

2. Marketing consent

If you create a DirektText account, we may use the email address collected during registration to send you information about our own similar DirektText products and services, such as product tips, update eligibility reminders, and offers related to DirektText. The legal basis is our legitimate interest under Art. 6(1)(f) GDPR together with the existing-customer rule in § 7(3) UWG. You can object to this use at any time free of charge, for example via the unsubscribe link in each email or by contacting [email protected].

3. Service communications

DirektText may send transactional emails for account security, billing, access changes, and legal updates regardless of marketing preferences where necessary to operate the service.

4. Providers

DirektText may synchronize limited contact data to downstream delivery providers to send emails and process marketing suppression events, but DirektText remains the primary record for consent state.

5. Retention

DirektText retains only the data required for product operations, legal evidence, abuse prevention, and suppression obligations, and removes or minimizes data when it is no longer required.